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Return Policy of eixbazar.com
We want you to be completely satisfied with your purchase from eixbazar.com. If for any reason you are not satisfied, we offer a hassle-free return process. Please read our return policy carefully.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
The item must be unused, in its original condition, and in the original packaging.
The item must have been purchased directly from eixbazar.com.
The return request must be initiated within 1 day of receiving the product.
Returns Process
To initiate a return, please follow these steps:
Contact our customer support team within [number] days of receiving the product to notify us of your intent to return.
Provide your order details, including the order number and the item(s) you wish to return.
Our customer support team will provide you with instructions on how to proceed with the return.
Return Shipping
The cost of return shipping is the responsibility of the customer unless otherwise specified by eixbazar.com in exceptional circumstances or due to an error on our part. We recommend using a trackable shipping method to ensure the safe return of the item. eixbazar.com is not responsible for any lost or damaged returns.
Refund Process
Once we receive the returned item and verify its eligibility for a return, we will process the refund within 7-10 days. The refund will be issued in the same form of payment used for the original purchase. Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution.
Exchanges
If you wish to exchange an item for a different size, color, or model, please contact our customer support team. Exchanges are subject to product availability. In the event that the desired item is not available, a refund may be processed following the guidelines mentioned above.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team immediately. We may request supporting documentation, such as photographs, to assess the damage or defect. We will work with you to resolve the issue promptly, which may include providing a replacement, exchange, or refund.
Non-Returnable Items
Certain items may not be eligible for returns due to hygiene reasons or other restrictions. These items will be clearly marked as non-returnable on the product page.
Changes to the Return Policy
We reserve the right to modify or update this return policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this return policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this return policy or a specific return request, please contact our customer support team using the contact information provided on our website.
