FAQ

You can subscribe to our newsletter by entering your email address in the signup box located https://eixbazar.com/contacts. By subscribing, you will receive updates on new products, promotions, and exclusive offers.

If you need to change or cancel your order, please contact our customer support team as soon as possible https://eixbazar.com/account-tickets. We will do our best to accommodate your request if the order has not been shipped or is not in the process of being prepared for shipment.

If you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue promptly, which may include providing a replacement, exchange, or refund. Please refer to our Return Policy section for more details.

You can contact our customer support team by https://eixbazar.com/account-tickets. Our dedicated team is available 6 days of operation to assist you with any questions, concerns, or issues you may have.

Our return policy allows you to return eligible items within 10 days of receiving your order. Please refer to our Return Policy section for detailed information on eligibility criteria and the returns process.

Yes, you can track your order. Once your order is shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website.

The delivery time depends on your location and the shipping method chosen during checkout. We strive to process and ship orders within 3 to 7 business days. Once shipped, the estimated delivery time will be provided in the shipping confirmation email.

To place an order, follow these steps: Browse our website and select the desired product(s). Add the product(s) to your shopping cart. Proceed to checkout, enter your shipping and billing information, and complete the payment process. What payment methods do you accept? We accept various payment methods, including credit cards (Visa, Mastercard, American Express), Bkash, and bank transfers. Select your preferred payment option during the checkout process.