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Cancellation Policy of eixbazar.com
We understand that circumstances may arise where you need to cancel your order. We strive to accommodate your cancellation requests to the best of our ability. Please read our cancellation policy carefully.
Cancellation Eligibility
You may be eligible to cancel your order under the following conditions:
The cancellation request is made within 2 Days of placing the order.
The item has not been shipped or is not in the process of being prepared for shipment.
Cancellation Process
To request a cancellation, please follow these steps:
Contact our customer support team as soon as possible to notify us of your cancellation request.
Provide your order details, including the order number and the item(s) you wish to cancel.
Our customer support team will review your request and inform you of the cancellation status.
Refund Process
If your order is eligible for cancellation and has not been shipped or is not in the process of being prepared for shipment, we will process a refund for the full amount paid. The refund will be issued in the same form of payment used for the original purchase. Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution.
Non-Cancellable Items
Certain items may not be eligible for cancellation due to their nature, such as personalized or customized items or items that are made-to-order. These items will be clearly marked as non-cancellable on the product page.
Changes to the Cancellation Policy
We reserve the right to modify or update this cancellation policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this cancellation policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this cancellation policy or a specific cancellation request, please contact our customer support team using the contact information provided on our website.
